* Our hours unless otherwise posted
Mon - 12pm - 6pm
Tues - Closed
Wed - 12pm - 6pm
Thurs - Closed / Service Calls By Appointment Only
Fri - 12pm - 6pm
1. In Shop Help - We offer free diagnostics and operate on a first come first serve basis when you bring your computer or device to us. Our typical turn around time is 1-3 business days depending on our work load however, rush services are available upon request. Our In Shop rate is typically $65/hour but can vary per job.
We offer pickup and delivery service (fee added to final bill and can vary based on travel distance). Delivery includes setup & function testing of delivered equipment. Service call rates may apply if setup time exceeds 15min. The customer will be notified before any extra charges.
2. Service Call or On Site Help - Need us to come to you to diagnose and resolve the problem? Call ahead to
schedule an appointment that suites your availablily. Our On Site rate is typically $75/hour with a minimum of 1 hour, then prorated after that first hour (travel time and job conditions may affect this rate).
* Call to schedule an appointment 828-894-0695
3. Remote Support - Have a quick issue? We offer Remote Support. You can sit back and watch in the comfort of your home or office as we remotely resolve your issue(not all issues can be resolved through remote at which time the Technician will recommend a solution). Our Remote Support rate varies per instance.
* Call to schedule an appointment 828-894-0695
4. Use Our Help Form or Email Us - Email us at help@ccspolk.com and a Technician will respond just as soon as possible.
Mon - 12pm - 6pm
Tues - Closed
Wed - 12pm - 6pm
Thurs - Closed / Service Calls By Appointment Only
Fri - 12pm - 6pm
1. In Shop Help - We offer free diagnostics and operate on a first come first serve basis when you bring your computer or device to us. Our typical turn around time is 1-3 business days depending on our work load however, rush services are available upon request. Our In Shop rate is typically $65/hour but can vary per job.
We offer pickup and delivery service (fee added to final bill and can vary based on travel distance). Delivery includes setup & function testing of delivered equipment. Service call rates may apply if setup time exceeds 15min. The customer will be notified before any extra charges.
2. Service Call or On Site Help - Need us to come to you to diagnose and resolve the problem? Call ahead to
schedule an appointment that suites your availablily. Our On Site rate is typically $75/hour with a minimum of 1 hour, then prorated after that first hour (travel time and job conditions may affect this rate).
* Call to schedule an appointment 828-894-0695
3. Remote Support - Have a quick issue? We offer Remote Support. You can sit back and watch in the comfort of your home or office as we remotely resolve your issue(not all issues can be resolved through remote at which time the Technician will recommend a solution). Our Remote Support rate varies per instance.
* Call to schedule an appointment 828-894-0695
4. Use Our Help Form or Email Us - Email us at help@ccspolk.com and a Technician will respond just as soon as possible.